Country Inn & Suites by Radisson, Rochester-Pittsford-Brighton, NY

The staff does well with what they have to work with. Our house keeper Rosie was great, especially when we came down with colds! She went above an beyond for us. I did like the location, but it was busy and difficult go get in and out of the property. The Raddison corporate policy uses a 2 day linen change poliy; it should be explained in the porperty perks.

We stayed 3 nonconsecutive nights as we visited our niece at university, visited niagara falls, and then biked parts of the erie canal. We checked in at 11:30pm after a long day of airtravel. They have a cold breakfast area in the lobby available 7x24. We took advantage of it at check-in. Rooms were comfortable and quiet eventhough we were on Rt 31. Location was great 10-15 min south to Pittsfords bike shop. 15-20min away from downtown Rochester. Buffet hot & cold breakfast in the AM had something for everyone. They held a suitcase of street clothes while we biked the erie canal for 2 days and then returned to stay. Also we used their hose to washoff the bikes since they got mucky in the rain on the trail. Will recommend to friends who are also planning to bike the erie canal towpath.

My husband and I had a wonderful stay at Country Inn & Suites! The location is absolutely perfect - close to shops and restaurants! I was having eye surgery, and we wanted to be close to the doctor's office, so that was perfect as well! Our room was very clean and did not have any bad smells whatsoever. Also, the shower water pressure was amazing! Felt like a massage. To top everything off, the staff was incredibly kind and there were delicious and fresh cookies every day. The breakfast was also really good, and they even leave out some drinks and coffee 24/7. We will definitely stay there again if we return!!

Staff is amazing. Friendly, helpful and kind. Great breakfast area. Saw students using same area in the evenings to study. Computer area, and two more semi-private "library" areas with comfortable seating and a smattering of reading materials. Natural gas fire pit outside. Single washer and dryer and small workout room in main building featuring an elliptical, a treadmill, and some weights. Near shopping, and groceries (Wegmans.) Urgent Care across the street and down the road (at least three that we noticed) in both directions. Good restaurants next door and near-by. 15-20 minutes(ish) to RIT, Costco, Lake Ontario. (All in different directions.) All rooms have decently sized mini fridge and a microwave. There's also a mini coffee pot available in each room although we chose to go to the lobby for fresh coffee 24/7. Billed-to-your-room in-room snack s, candy bars, breakfast bars and water in each room, which were cheaper than many snacks by checkout stands in grocery stores. Elevator to second floor. Heads up, hotel exterior getting painted while we were there, so the exterior may have different colors than many online photos show. I believe the bottom brick portion was being painted black. One of the photos might show a taped window which got exterior paint on the building that day.

Breakfast was wonderful - warm, tasty, wide variety, not at all greasy. Coffee/tea in lobby was great. Bathroom clean & shower roomy with great water pressure. Reception staff very professional, warm, friendly and helpful.